Our Satisfaction Guarantee

Your satisfaction is our top priority. We believe in delivering exceptional pressure washing services that meet or exceed your expectations every time. Our commitment to quality is backed by our straightforward satisfaction guarantee:

If you are not completely satisfied with the results of our pressure washing service, simply notify us within 7 days of service completion, and we will return to address any areas of concern at no additional cost to you.

This guarantee reflects our confidence in our work and our dedication to ensuring every customer receives the highest quality service possible in Ketchikan and surrounding areas.

Service Warranty Details

Residential Pressure Washing Warranty

All residential pressure washing services provided by Joe Schwierking Inspection come with the following warranties:

House Exterior Washing: 30-day warranty against reappearance of mold, mildew, and algae
Deck and Patio Cleaning: 30-day warranty on cleaning effectiveness
Driveway and Concrete Surface Cleaning: 30-day warranty on general cleaning results
Roof Cleaning: 6-month warranty against reappearance of moss and algae growth

Commercial Pressure Washing Warranty

Our commercial pressure washing services are backed by the following warranties:

Building Exterior Cleaning: 30-day warranty against reappearance of visible contaminants
Parking Lot and Concrete Surface Cleaning: 30-day warranty on general cleaning effectiveness
Storefront and Entryway Cleaning: 30-day warranty on appearance and cleanliness

Marine Vessel Cleaning Warranty

Our specialized marine cleaning services include:

Hull and Deck Cleaning: 30-day warranty on cleaning effectiveness
Dock and Marina Equipment Cleaning: 30-day warranty against reappearance of algae and marine growth

Warranty Terms and Conditions

To ensure clarity and transparency, our warranty is subject to the following terms and conditions:

Warranty Coverage

Our warranty specifically covers the reappearance of contaminants that were successfully removed during our initial service. This includes:

Mold, mildew, and algae growth
General dirt and environmental contaminants
Surface-level stains that were successfully removed during the initial cleaning

Warranty Limitations

Our warranty does not cover:

New stains or contaminants that appear after our service was performed
Damage caused by extreme weather events, natural disasters, or acts of God
Areas that were not included in the original scope of work
Permanent stains that could not be removed during the initial cleaning (which will be identified to you at the time of service)
Issues arising from structural defects or pre-existing damage to the cleaned surfaces
Reappearance of contaminants due to external factors such as construction, landscaping, or other activities that introduce new contaminants

Warranty Claim Process

To make a warranty claim, please follow these simple steps:

Contact our office at (907) 247-5027 or email gregoryherman@jsipressclean.com within the warranty period
Provide your name, address, date of original service, and a description of the issue
Our team will schedule an inspection within 5 business days (weather permitting)
If the issue is covered under warranty, we will schedule remedial service at no additional cost

Our Quality Standards

At Joe Schwierking Inspection, we maintain rigorous quality standards that allow us to confidently offer our warranties and guarantees:

Professional Equipment and Techniques

We invest in commercial-grade pressure washing equipment and use industry-best practices specifically adapted for Alaska's unique climate conditions. Our technicians are trained to select the appropriate pressure levels, water temperature, and cleaning solutions for each specific surface and contaminant type.

Environmentally Responsible Practices

Our warranty-backed services utilize environmentally safe cleaning solutions that effectively remove contaminants while protecting Alaska's sensitive ecosystem. We follow all local environmental regulations regarding wastewater management and runoff control.

Trained and Certified Technicians

Our pressure washing technicians undergo comprehensive training in proper cleaning techniques, equipment operation, and safety protocols. This ensures consistent, high-quality results that we can confidently stand behind with our warranty.

Maintenance Recommendations

To maximize the effectiveness of our cleaning services and extend the results beyond the warranty period, we recommend the following maintenance practices:

Residential Properties

Schedule annual exterior cleaning for your home in Ketchikan to prevent buildup of contaminants
Address visible mold or algae growth promptly before it becomes extensive
Ensure proper drainage around your property to prevent moisture accumulation
Trim vegetation away from building surfaces to reduce moisture retention and organic debris

Commercial Properties

Implement quarterly cleaning for high-traffic areas such as entryways and walkways
Schedule bi-annual cleaning for building exteriors in Ketchikan's humid climate
Consider protective treatments for concrete surfaces to extend cleanliness and appearance

Marine Vessels and Equipment

Rinse vessels with fresh water after saltwater exposure
Schedule regular professional cleanings based on usage frequency
Apply appropriate protective treatments as recommended by our technicians

Questions About Our Warranty?

If you have any questions about our service warranty or would like to schedule a pressure washing service backed by our satisfaction guarantee, please contact us:

Phone: (907) 247-5027

Email: gregoryherman@jsipressclean.com

Address: 176 Pond Reef Rd, Ketchikan, AK, 99901-9308, United States

We're committed to providing transparent information about our warranty policies and ensuring your complete satisfaction with our pressure washing services in Ketchikan, Alaska.

Our Service Warranty and Guarantees